As the world is returning to some kind of normalcy we are now experiencing delays in our supply chain!
Here are a few examples of the issues contributing to current delays of up to 4 to 6 weeks:
- A lack of container availability is delaying products departures from Europe.
- Producers are unable to fulfill our orders on time because of the difficulty procuring necessary production supplies (such as bags, bottles, boxes, and pallets).
- A tremendous backlog of ships waiting to unload is causing delays at U.S. arrival ports.
- A shortage of truckers is delaying incoming freight delivery.
Also please note that during the situation with Covid-19 both FedEx and UPS have removed their ON-TIME delivery Guarantees. Meaning if a shipment is not delivered within the Express time frame chosen both companies will not refund any shipping fees.
Please let us know if we can help in any way or if you have any concerns in regards to your order.
Thanks again for shopping at L'Epicerie.