We would like to let you know that we are experiencing a higher than normal order volume at this time. This increased volume has caused shipping delays in our warehouse, resulting in our inability to ship all orders out within the 1-2 business days that we typically pride ourselves on. At this time, we are seeing some orders take 3-4 days to ship. We apologize in advance for any inconvenience this delay may cause you. We assure you that we are working diligently to get orders shipped as quickly as possible. Please do not hesitate to contact us if there is any assistance we can provide you.
Also please note that during the situation with Covid-19 both FedEx and UPS have removed their ON-TIME delivery Guarantees. Meaning if a shipment is not delivered within the Express time frame chosen both companies will not refund any shipping fees.
Please let us know if we can help in any way or if you have any concerns in regards to your order.
Thanks again for shopping at L'Epicerie